At Lay One Pound Wins, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with applicable UK data protection laws, including the Data Protection Act 2018 and General Data Protection Regulation (GDPR).
By using our services, you agree to the terms outlined in this policy. If you do not agree with any part of this policy, please refrain from using our site.
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Information We Collect
We collect personal information that you provide to us when you register, make a purchase, or participate in our raffles. This may include:
- Personal Identification Information: Name, email address, phone number, postal address, and payment details.
- Account Information: Username, password, and other account-related details.
- Transaction Data: Details of raffle entries, tickets purchased, and payments made.
- Technical Information: IP address, browser type, device information, and cookies.
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How We Use Your Information
We use your information for the following purposes:
- To Process Transactions: To manage raffle ticket purchases, prize claims, and payments.
- To Provide Customer Support: To respond to your inquiries, resolve issues, and provide you with assistance.
- To Improve Our Services: To analyze website usage, improve user experience, and make necessary improvements to our site.
- To Notify You of Winners and Promotions: To send email notifications regarding raffle draws, prize announcements, special offers, and other promotions.
- To Comply with Legal Obligations: To meet legal and regulatory requirements.
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Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
- Consent: When you sign up and provide information to enter a raffle.
- Contractual Necessity: To perform our obligations in processing ticket sales and prize claims.
- Legitimate Interests: To improve our services and send communications relevant to your experience with our site.
- Legal Obligation: To comply with applicable laws, such as anti-money laundering regulations and tax reporting requirements.
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Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating the site (payment processors, hosting services, email communication providers).
- Legal Compliance: We may disclose your information if required by law, court order, or government authority to protect our legal rights, prevent fraud, or comply with legal obligations.
- Business Transfers: If Lay One Pound Wins undergoes a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
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How We Protect Your Data
We take the security of your personal information seriously. We use industry-standard encryption technologies (SSL/TLS) to protect your data during transmission. Additionally, access to your personal information is restricted to authorized personnel only. However, no method of transmission over the internet is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.
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Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights in relation to your personal data:
- Right to Access: You can request access to the personal information we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete data.
- Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
- Right to Restrict Processing: You can request that we limit how we process your personal data under specific circumstances.
- Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to certain types of processing of your personal data, including direct marketing.
- Right to Withdraw Consent: You can withdraw your consent to process your data at any time.
To exercise these rights, please contact us using the information provided below.
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Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us track your preferences, remember your login details, and analyze site usage.
- Essential Cookies: These are necessary for the operation of our website (e.g., for logging in and processing transactions).
- Performance and Analytics Cookies: These help us analyze how visitors use our site and identify areas for improvement.
- Marketing Cookies: These are used to provide you with targeted ads based on your interests.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the site.
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Retention of Your Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, regulatory, or contractual obligations. When we no longer need your personal data, we will securely delete or anonymize it.
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Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect or process personal data from children under 16. If we become aware that a child has provided us with personal data, we will take steps to delete such information.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any changes will be posted on this page, and we encourage you to review this policy periodically. The “Effective Date” at the top of this page will indicate the date of the latest revision.
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Contact Us
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights under the GDPR, please contact us via email.
